HealthCheck Features
Features:
System HealthCheck
- A calendar of scheduled activities customised to your network and user requirements to check stability, security and backup measures
- Prioritised list of activities developed and agreed prior to site visit
- Identify opportunities for business process improvement using your existing IT infrastructure
- Identify where the network can be developed to better support productivity
Improve Usability of IT resources
- Meet with the management team to review business outlook, strategy and operations and the IT implications.
- Work within existing policies and procedures, developing IT-specific policies and procedures where necessary.
- Specification of new IT infrastructure and peripheral equipment
Resolution of Technical Problems
- Technical support for ongoing reported problems, equipment or software failure
- Advising and training users whilst onsite
- Providing a technical support log to record users’ non-urgent technical problems and questions
- On-line monitoring of critical software and hardware resources where possible
- Support through Microsoft Certified Engineers
To discuss the Scheduled Retainer IT Support please contact us.
